VIKING DR Latch Repl PE050020 PE050053

Description

We mostly use UPS and USPS to ship our parts and supplies. For the parts that we have in our store, ready to ship, handling time is one business day. For orders placed with the Factory, handling time is 2 days or more. For more information, check the shipping tab section for handling times. Almost all OEM items ships directly from the factory using UPS with an ETA of 4-6 days. Factory orders are process only on business days. If an order its placed with the factory after business hours and cut off time, it will be process the next business day. If a factory order is placed on the weekend, it will be process on the next business day. Due to Global Supply Chain, Staffing and Shipping Issues, extended handling times have and need to be taken into consideration especially when it comes to ordering parts from the factory.  Items that generally ship in one business day are now shipping in 3-6 business days or longer. If there is low inventory or a part sells out, it would take up to 28 days or more in handling time.
If you need to upgrade your shipping, please make sure to tell us BEFORE you place the order so we can help you decide which option is best for you. Please note that selecting expedite shipping DOES NOT reduce handling time.
All returns on eBay follow the rules from the eBay Free Returns Program. If a part is return in their original packaging and had not been installed, a full refund will be given, however, if evidence is found that the part was installed, used or damaged, the return may be subject up to 50% deduction of the full refund.
Our Customer Service Policy is to provide the most outstanding service in this industry.  We have our Appliance Repair Specialist ready to answer any question you may have regarding your appliance parts, especially if you are not sure about what parts to order. Please provide model, serial and part number to provide a better service. This will help in avoiding returns, partial refunds or fraudulent returns. If there is a part that Viking or Miele has at their warehouse, we can list it for you. We answer eBay messages from Monday to Friday, 8:00am-5:00pm Pacific Time. If there is an issue with your order PLEASE CONTACT US FIRST via eBay message so we can make things right. We will respond within a couple  hours.